Return Policy

Order Cancellation

We accept order cancellations before the product has been shipped or entered production. If your order is cancelled, you will receive a full refund. We cannot cancel orders that have already been shipped.

Returns (if applicable)

We accept returns. Customers have the right to request a return within 14 days of receiving the product.

Returned items must be unused, in their original condition, and in their original packaging. Please provide a receipt or proof of purchase when returning items. Do not send the item back to the manufacturer.

Customers are responsible for return shipping costs only; no additional handling fees are charged for returns.

Refunds (if applicable)

Once we receive and inspect your return, we will notify you via email regarding the approval status of your refund. If approved, we will process the refund, and the funds will be automatically credited to your credit card or original payment method within a certain timeframe.

Late or Missing Refunds (if applicable)

If you have not yet received your refund, please check your bank account again.

Next, contact your credit card company; it may take some time for the refund to be posted. Then, contact your bank. Refunds often require some processing time before appearing in your account. If you have completed all these steps and still have not received your refund, please contact us at:

taiwangoods07@gmail.com

Please contact our customer service team
(If return/refund conditions are met, please note the processing time and the time required for the refund to appear in your account; refunds generally take 7 business days to process.)

taiwangoods07@gmail.com

To obtain the return address.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.